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InsightsGlossary

Ordered vs. completed

Ordered versus completed is the distinction between "I asked for it" and "it is done."

Most clinical systems track orders — the request, the timestamp, who placed it. Few track completions with the same rigor. An order that was placed but never completed, and never flagged as incomplete, is a silent non-closure.

Semblance closes this gap by treating every request as a commitment with a verifiable completion, not just an order with a timestamp.

The distinction between 'I asked for it' and 'it is done.' A system that tracks orders but not completions is the root of the silent non-closure problem.